Here are the details for returning your iPad and what will happen to your Pinewood account (including your email and documents on Google Drive). Four very important notes: * Do NOT erase your iPad before turning it in. * You must charge your iPad before turning it in. * You MUST know your Apple ID password. *…
A hard restart (sometimes referred to as a hard reset) will not erase your iPad. It is a normal troubleshooting step for an iPad that is frozen or having other issues. If you have to do a hard restart more than a couple of times a month, let our Pinewood Technology Team know. iPads with a Home Button Press and ho…